cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Level 4 Phil_N
Level 4
69 69 4 11
Message 11 of 15
473
Flag Post
HP Recommended

8100 elite won't power down

Yes try running sfc /scannow. It will search for any integrity violations in your registry.

 

run the command sfc /scannow in a command prompt. Make sure you run the cmd.exe as administrator.

 

-Phil

I am an HP Employee
Level 14
Level 14
6,936 6,932 719 2,764
Message 12 of 15
472
Flag Post
HP Recommended

8100 elite won't power down

Please try the steps in the following weblink:

http://support.hp.com/us-en/document/c03383935

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
0 Kudos
LDHWPB
Level 1
8 7 0 0
Message 13 of 15
463
Flag Post
HP Recommended

8100 elite won't power down

Hi Phil,

The scan completed and nothing found it displayed 100%.

Anything else I should try?

:generic:

 

0 Kudos
Level 4 Phil_N
Level 4
69 69 4 11
Message 14 of 15
460
Flag Post
HP Recommended

8100 elite won't power down

To be honest at this point I would think the best plan would be to see if the issue is re-occurring once rolled back to win 7. I understand that this is not necessarily a small task, but I think the best thing to do is to make sure it's not hardware and that it works with windows 7. Something may have installed incorrectly when upgrading to 10.

I am an HP Employee
LDHWPB
Level 1
8 7 0 0
Message 15 of 15
455
Flag Post
HP Recommended

8100 elite won't power down

Thank You, I guess I will try that.

I will post to let you know.

:catindifferent:

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation