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brainscan
New member
6 3 0 0
Message 1 of 2
5,642
Flag Post

928 fatal pcie error

HP Recommended
Hp z820
Microsoft Windows 7 (64-bit)

Hello

I am struggling with this problem. it didn t do anything before facing with this problem it just had happened.i have updateded with lastest BIOS but no luck i still get same error.. i have attached the picture..please help me..it s under warranty but hp does not help they are getting hard and i didn t get their service system they pick up my computer within 3 days and they don t send technical guy..they don t have home service that s why hp is disappont for me..Hp says you are using unstable quadro card K2000D..i am telling them i was using this card since 1,5 years and i didnt get any problem until this morning so what happened to my card it had unstable:)

what do you recommend for me what i am going to do? I am writing from Turkey..please help me about that..

hp928.jpg

1 REPLY 1
MSLEEE
Level 6
Level 6
236 204 13 30
Message 2 of 2
Flag Post
HP Recommended

Please update the system BIOS to 3.88 Rev.A(sp71580.exe)  at  http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5225042&swItemId=wk_149650_1&swEnvOid=405...

 

If you are still seeing the problem with this BIOS, please call HP Support and escalate it.

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