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Julieanna-2401_
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Message 1 of 2
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A button not working

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Hp touch smart 320 pc
Microsoft Windows 10 (32-bit)

Please could someone advise on why my a button has stopped working? Thankyou julie

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Julieanna-2401_

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

As I Understand a button isn't working on your TouchSmart computer,

To clarify, though, is it a key or is it the letter "A" key that isn't working?

Also, did you try with an alternate keyboard to check if that works?

 

In the meantime, you could use this link to troubleshoot the issue using the step by step guide: Click here for the details.

 

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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