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Top Student
Posts: 6
Member Since: ‎10-03-2013
Message 1 of 11 (3,873 Views)

AMD/ATI Radeon HD 7570

How is it possible to install drivers? HP automatic updates fail to install them, I cant download from AMD sites because Auto-Detect cant detect my product OS, Manually downloading the drivers doesnt do anything.

 

I go to Download Drivers in HP sites, but it only offers the very first original drivers for my card even though I need the newest ones.

 

Where can I possibly update my drivers?

0 Kudos
Grad Student
Posts: 209
Member Since: ‎05-29-2010
Message 2 of 11 (3,865 Views)

Re: AMD/ATI Radeon HD 7570

[ Edited ]

You can download drivers from AMD for your card

 

AMD Drivers

 

You can also provide me your Current OS and I will locate the software for you

________________________________________________________
HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)
HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)
HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)
Top Student
Posts: 6
Member Since: ‎10-03-2013
Message 3 of 11 (3,845 Views)

Re: AMD/ATI Radeon HD 7570

Problem with AMD Drive Auto-Detect is that it tells me "We were unable to find your product or OS".

 

Downloading them manually doesn't do anything. I think I have an OEM Card not sure.

 

Running on Windows 7 Home Premium 64-bit.

 

And like I said in my message above, HP site cant automatically detect my computer for some reason, and the drivers they offer for my computer are the very first original ones, not the new ones.

Grad Student
Posts: 209
Member Since: ‎05-29-2010
Message 4 of 11 (3,835 Views)

Re: AMD/ATI Radeon HD 7570

[ Edited ]

Download this utility and see if it detects your graphics card properly. Post a screenshot of the GPU-Z window using the little camera at the top right corner of the program.

 

http://www.techpowerup.com/downloads/2265/techpowerup-gpu-z-v0-7-3/start?server=6

________________________________________________________
HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)
HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)
HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)
Top Student
Posts: 6
Member Since: ‎10-03-2013
Message 5 of 11 (3,830 Views)

Re: AMD/ATI Radeon HD 7570

Grad Student
Posts: 209
Member Since: ‎05-29-2010
Message 6 of 11 (3,820 Views)

Re: AMD/ATI Radeon HD 7570

[ Edited ]

uninstall the catalyst control center with all drivers, reboot, and re-install the catalyst control center using the 13.9 suite from AMD. i believe you are having the issue, because the HP drivers are coded differently than the official AMD drivers.

________________________________________________________
HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)
HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)
HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)
Top Student
Posts: 6
Member Since: ‎10-03-2013
Message 7 of 11 (3,817 Views)

Re: AMD/ATI Radeon HD 7570

Problem is that CCC doesn't show up in the list. So I have absolutely no way to delete.

Grad Student
Posts: 209
Member Since: ‎05-29-2010
Message 8 of 11 (3,810 Views)

Re: AMD/ATI Radeon HD 7570

Download the AMD Catalyst Removal tool, see if this detects your current install

 

http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx

________________________________________________________
HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)
HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)
HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)
Top Student
Posts: 6
Member Since: ‎10-03-2013
Message 9 of 11 (3,791 Views)

Re: AMD/ATI Radeon HD 7570

Used the removal tool, rebooted, installed CCC and drivers from AMD site but they didn't work. The CCC I had all the time is an HP version of it, which is why I think the version from AMD's site didnt work. 

 

HP site offers the very driver version for my Graphics Card but I can't find any latest ones that HP offers. I've heard people say that they don't offer any. AMD's drivers don't work at all, and after a fresh install, The auto-detector can't detect my product or OS.

 

 

Distinguished Professor
Posts: 2,376
Member Since: ‎06-26-2011
Message 10 of 11 (3,781 Views)

Re: AMD/ATI Radeon HD 7570

HI,

 

I have the same card, HD 7570, installed on an H8 1380t HP system. This card is an OEM card. AMD does not support the card and AMD drivers cannot be installed.

 

You can only obtain updated drivers from HP. My system is over one year old and HP has not provided new drivers since the system was manufactured in 2012.

 

Jaco

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