Note on archived topics.
03-14-2016 01:37 PM
Recently all of our POS machines have started to ask when we would like to schudule an upgrade to windows 10, Is this even supported? if so has anyone successfully upgraded their AP5000 to windows10?
There are no supported drivers out in the support section and I thought I would ask before attempting this upgrade. Thanks for the help!
03-23-2016 01:07 PM
1. Upgrade to Windows 10 is possible [You don't require license key]
2. We do not have required drivers as of now for Windows 10 in the HP Support Site
3. You might face compatibility issues when it comes peripherals used with the Unit
4. You may have to download required drivers from the manufacturer's website for each hardware component
If you dont like Windows 10 after the upgrade and if you want to switch back to Windows 7, you have to do a clean install using Recovery Media Disks or USB Recovery Media
Hope this helps, for any further queries reply to the post and feel free to join us again
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K N R K
06-23-2016 06:41 AM
Microsoft is making Windows 10 upgrade available for compatible devices that are running genuine Windows 7 Service Pack 1 or Windows 8.1 Update.
Any unit which meets the prerequisite to upgrade Windows 10, will be getting the Upgrade Notification.
As Windows 10 OS is not tested on this unit from hp end, hence there are no Drivers available on hp website for the same.
Post Windows 10 Upgrade, generic drivers will be installed automatically and for any specific drivers you may have to download it directly from the component vendor website.
And just for information, I just checked the service life period for this unit and found out that this unit is already retired in July, 2012.
I hope that answers your question. 🙂
I am an HP employee, the opinions expressed here are my personal opinions, not of HP.
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06-23-2016 10:10 AM
When we tried to run under WIN 10 the touch screen function stopped working. Since that's pretty important for a POS we had to do a full restore of WIN 7.
BTW: Just because it's "retired" from production does not mean it should be abandoned. Bad business plan. No wonder HP is falling apart.