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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-12-2013 07:42 AM

HP Recommended

Have you removed the new video card before trying to get into the BIOS? You have to change the BIOS before installing the new Graphics card. Read again what was post previously.

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‎11-12-2013 11:08 AM

HP Recommended
The new card is not in it. And I still can't access it
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‎11-12-2013 11:13 AM

HP Recommended
If I have the card in all I get is a blank screen
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‎11-12-2013 02:24 PM

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Without the new card in it. When I get to the last restart and click it. The screen never appears. And it never boots back up. I have to turn the computer off by hand. And solutions
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‎11-16-2013 11:27 PM

HP Recommended

Hopefully this works for you or someone else. I was experiencing the same thing- try to access UEFI PC Firmware Settings and got a blank screen every time. Tried the ridiculous press F10 every second. Nada.

 

Luckily I ran across this post which put me onto my solution. It is in fact that the BIOS could not display on my monitor(s).


The BIOS has been there all along but I couldn't see it.

 

My setup is an HP Envy desktop with the Intel HD graphics built in connected with DVI to HDMI cables to 2 HP w2338h monitors which have a native resolution of 1920 x 1080 or so. Solution? Unplug it all and plug in an ancient HP CRT monitor with a VGA to DVI adapter. Seriously. My new HP desktop could not display the HP BIOS on my HP flatscreens. Now, I'm not going to dig into this but I suspect even just connecting one of the flat screens with a VGA connector might have done the trick.

 

And wa-la. My firmware is not corrupt. I don't need to do anything crazy. I just needed to downgrade my video connectors in order to see the bios. And, now that I have my legacy graphics card in there I can see this cute HP bootscreen. Previously, black until Windows started. It's a whole new world! :Wink:

 

I will also be letting HP support know about this.

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‎12-20-2014 01:24 AM

HP Recommended

Excellent - this worked for me too!! Thank you!! :OpenSmile:

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‎07-30-2015 11:43 AM

HP Recommended
You need to hook up an external keyboard with function only keys. Keyboards with function keys that serve dual purpose will not accept the input..
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