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Beulah3
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Message 1 of 4
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Administrator account has been disconnected from the user group

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Pavilion p7-1254
Microsoft Windows 7 (64-bit)

My administrator account has disappeared from the computer.  We still have one user, but that wasn't set as administrator so we can't updated anything. I don't want to lose all of my pictures and documents. 

 

I have tried a system restore, but it pops up with the old administrator account/password screen.  When I click ok, nothing happens and it says it can't find it.

 

Is there a way to add the account back to the user group?

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Jay_101
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Message 2 of 4
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Hi,

 

See if the tips to enable the Admin account at Tech Republic helps you.

 

You may be able to do this running on a standard user account.

 

I have not tried it.

 

Jay

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Beulah3
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Thanks for the response.  Unfortunately, this didn't work for me.  The pop-up box appeared asking for the password to allow access.  The user it was asking permission was the one that was disconnected from the group.  I can't get past that dialog box for anything.

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Jay_101
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Hi,

 

You're welcome.

 

Try this method using Safe Mode.

 

Jay

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