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04-19-2016 05:37 PM - last edited on 04-20-2016 11:58 AM by danny-r
I have a HP Omni 27. The computer is out of warranty. I had to have the hard drive replaced about 5 or 6 months ago. This morning my computer was working fine. Now I got home from work and my computer is at a black screen. I have done the reset that was mentioned by unhooking everything and holding the power button for 30 seconds. Still black screen. Please HELP!
04-20-2016 12:36 PM - last edited on 03-16-2017 09:45 AM by OscarFuentes
May the Forums be with you! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your Omni 27 is no longer starting properly. I am happy to help with this.
Please post the full product number and operating system on your Omni 27. See the following, if you need help with that information. How Do I Find My Model Number or Product Number? Is the Windows Version on My Computer 32-bit or 64-bit?
For now I will assume you are using either Windows 8.x or 10 so give this a try: HP Desktop PCs - Computer Does Not Start (Windows 10,8).
Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!