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04-19-2016 05:37 PM - last edited on 04-20-2016 11:58 AM by danny-r
I have a HP Omni 27. The computer is out of warranty. I had to have the hard drive replaced about 5 or 6 months ago. This morning my computer was working fine. Now I got home from work and my computer is at a black screen. I have done the reset that was mentioned by unhooking everything and holding the power button for 30 seconds. Still black screen. Please HELP!
04-20-2016 12:36 PM - last edited on 03-16-2017 09:45 AM by OscarFuentes
May the Forums be with you! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your Omni 27 is no longer starting properly. I am happy to help with this.
Please post the full product number and operating system on your Omni 27. See the following, if you need help with that information. How Do I Find My Model Number or Product Number? Is the Windows Version on My Computer 32-bit or 64-bit?
For now I will assume you are using either Windows 8.x or 10 so give this a try: HP Desktop PCs - Computer Does Not Start (Windows 10,8).
Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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