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11-20-2016 01:34 PM - edited 11-20-2016 01:45 PM
HP 19 All IN ONE
PRODUCT NO. G4B06AA#ABA
MOD NO. 19-2113w
I have a all in one desktop computer for my business. Probably not the best one to have for the job, but it works! Until we put it to sleep one night. Came in the following day moved the mouse to wake up and nothing happened. So I unplugged it held the power button for 30 sec to drain the power and do a clean reset but still nothing. However- the back light comes on when plugged in, the top power button comes on and when I do pushthe power button I can hear the fan come on as well as the hard drive work. But agin nothing else power/lights to mouse or keyboard lights to the Ethernet port even back to my switch! I've since bough a new computer but would like to get this computer back up and going just for the hell of it! Anyone out there know what's going on with it?
11-21-2016 04:32 PM
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I reviewed the post and I understand that the computer is not booting to windows.
I’d love to help!
Follow the steps in the link below link to resolve this issue.
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