Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎07-04-2011
Message 1 of 2 (2,052 Views)

An error message keeps popping up saying "an error has occurred, Internet explorer has quit working.

I had Internet Explorer 7, I think, which came on my computer when I purchased it.  There was a message about a week ago saying there was an upgrade available. (Internet Explorer 8).  I accepted the upgrade,and since then I have been getting pop-ups saying "an error has occurred, Internet explorer has quit working and please close.  I  can pull up a web page and try to work with it and I get this message every time.  Please help!!

0 Kudos
Dean
Posts: 12,390
Member Since: ‎01-11-2010
Message 2 of 2 (2,041 Views)

Re: An error message keeps popping up saying "an error has occurred, Internet explorer has quit

With IE closed

 

Go to Control Panel, > Internet Options > Advanced Tab, hit the Reset button.

 

When that is done go back to the advanced tab and Tick the box next to

 

"empty temporary Internet files folder when browser is closed", hit OK.

 

See if IE works without errors now.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation