cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
NatyPav
New member
2 1 0 0
Message 1 of 3
370
Flag Post
HP Recommended

Audio error since window 10 update (Realtek audio)

HP Envy
Microsoft Windows 10 (32-bit)

Helo! I have an HP Envy and since window 10 32 bits update I wasn't be able to have audio reproduction. After downloading de Realtek driver from Realtek page, could only solve the audio with external controller such as speakers and headphones, but still not able to use the computer speakers, so I decided to download the driver from your page but is not available for windows 10, so I ask you for some help in order to recover the complete audio function.

 

Thanks!

 

HP Envy, Realtek, audio controller, Windows 10, 32 bits

0 Kudos
2 REPLIES 2
Retired
Retired
7,771 6,895 449 843
Message 2 of 3
337
Flag Post
HP Recommended

Audio error since window 10 update (Realtek audio)

Hi there @NatyPav,

 

May the Forums be with you!  I understand that you are looking for a driver for your system with Windows 10.  I am happy to give you a hand with this.

 

Please post the full product number for your computer. See the following, if you need help with that information. HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number?  Also what operating system was originally installed on this computer?

 

Please let me know when you can.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos
NatyPav
New member
2 1 0 0
Message 3 of 3
320
Flag Post
HP Recommended

Audio error since window 10 update (Realtek audio)

I've already tried this: had the model, OS and din't work, so NO, YOUR ANSER HASN'T BEEN A SOLUTION. 

There's no Realtek codec or software for Windows 10 and even the one that Realtek offers on their web site doesn't work.

 

It's really a problem to have this PC an with its updates with window 10 audio functioning has lost completely and it's a problem I have since Windows 10's been realesed.

 

I've tried going back to window 8 but de automatic upload keeps taking me back to 10, loosing time and patience during the upload process. This is a solution HP, Realtek an Microsoft must solve for people who bought your product to last and work complete, specialy during the media era we are living in. 

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation