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Calbbru
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BIOS keeps trying to update/restore

HP Recommended
Pavilion 500-524nl
Microsoft Windows 10 (64-bit)

Good morning,

I have this desktop computer. Yesterday I started a BIOS update but after the first update attempt it started a restore loop.

It tries to restore the previous version and it seems to complete it successfully but it keeps doing that at every reboot.

When it powers on, it beeps 8 times; I disconnected the external GPU, I removed RAM and put it back into place but nothing changed. I also make a USB drive to restore but same result.

The system hard drive does work, since I tried it on another PC and it boots correctly.

I don't know what else I can do.

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Jeet_singh
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Hi @Calbbru,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

As I understand the computer doesn't boot back into the windows since the last attempt at updating/Flashing the BIOS, Don't worry I'll help you out, however, I need a few more details to provide an accurate solution:

 

Do you know if this was a BIOS or a windows update?

Are you facing any issues with the Desktop due to which you want to perform a BIOS update? Normally we do not suggest a BIOS update without any issues. 

 

In the meantime, please attempt the below steps:

 

Start with a hard reset to release any excessive static on the PC:

* If Windows is open, click Start and then Shutdown.

* If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

* With the power off, disconnect the power cord from the back of the computer.

* With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

* Reconnect the power cord and turn on the power.

 

Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here

 

Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC

Step 2: Find the BIOS updates

Step 3: Download and install the BIOS update

 

For more details: Click here

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

Jeet_Singh
I am an HP Employee

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Hologram
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I have the same issue. I believe there is a corrupt version.
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