Note on archived topics.
11-14-2016 09:05 PM
I have a HP 550-036 desktop running Win 10. Last week I received an upgrade notice from the HP tool installed on the computer. I downloaded and started to install the upgrade. It went smoothly for a while, then told me it was going to upgrade the BIOS and reboot. It said I would receive a few beeping noises and the monitor would go blank after the reboot. It prompted me to go ahead with the upgrade and reboot; I accepted. I received a few beeps, and the monitor went blank, but the desktop never booted up. I left it alone for about 9-10 hours - no change. Now I cannot get it to reboot or go into the bios. I tried the power reset - no change. I tried my system recovery disk - no change. i tried the F10 bios reset - no change. The system has power; the power lite goes on and off. I can hear the fan, but i do not hear the disk drive. I cannot get into the BIOS at all. What is wrong?
11-15-2016 07:48 PM
Not sure what the BIOS version was. I received a notice from the HP support tool about an upgrade. It probably came in on 11/8 or 11/9. but I do not remember the exact date. I trusted HP not to do anything that would harm or disable my computer. In retrospect, that was a mistake.
11-15-2016 08:25 PM
That's really unfortunate. I saw that there was a BIOS upgrade (A7 07) for my computer (Pavilion 569) on the website a couple of days ago. I tried to install it via two different methods and it failed verification on one method and said it was incompatible on the second method. Needless to say I stopped trying after that. I don't think it should be posted i the downloads section of my computers support page as it seems to be the wrong BIOS firmware. Dangerous!
11-15-2016 08:37 PM
Yes. This is totally ridiculous. I tried the BIOS reset procedure and all the other "solutions"; nothing works. It looks like I will be scrapping this Pavilion 550 or doing a hardware replacement. I bought it in January. If HP has integrity then they would fix it at cost. I did not ask for a BIOS upgrade; HP sent it to me. This is probably the shortest lifespan of any computer I have ever owned. I had an eMachine that ran XP for about 10 years. I barely got 10 months out of this HP Pavilion. It will be a long time before I trust this company again.