• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Microsoft Windows 10 (64-bit)

I added a few new speakers, the bass is kind of low for me. I was looking for Beats audio but it is not there? I did upgrade to windows 10 a while back.

Does the program no longer work with windows 10?
I can not seem to find it on the site and since it scans my computer.

I can not put windows 10 in, just shows 8.1 then shows no software?

Thanks Bruce

3 REPLIES 3
HP Recommended

Hi, Bruce:

 

What is the full model number or product number of your PC?

 

The product number can be found on the same sticker as the serial number.

 

 

HP Recommended

HP Envy Phoenix H9

HP Recommended

See if this W10 IDT Beats/Tempo audio driver works for your model...Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.