Note on archived topics.
06-07-2016 10:57 AM
Question when looking up warranty entitlement in HP on our computer HP ProBook 650 G1 it shows begin date of 2011 a start date at 2015 but the customer purchase in 2016.. Below is the expample :
Confused.. Can any one explain why the date differance.
Entitlement (includes Factory Warranty and Contracts) Coverage Begin Date
In Warranty Part 04/04/2011 02/01/2019 Labor 04/04/2011 02/01/2019 Onsite 04/04/2011 02/01/2019 Pickup 12/29/2015 02/01/2017 Software n/a n/a
06-07-2016 11:01 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.