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TiaG411 Student
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Black screen on startup

Touchsmart 310 pc
Microsoft Windows 10 (32-bit)
I can hear the computer start up but the screen remains black
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Provost Provost
Provost
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Black screen on startup

Hi,

Have you tried the guides provided by HP? 

 

http://support.hp.com/us-en/document/c02217843

 

http://support.hp.com/rs-en/document/c03518095

 

http://support.hp.com/us-en/document/c03518165

 

Let me know if they work or if you need any further help,

 

David

Italy

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