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PowerSearcher Honor Student
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Blue Light and Fans Stay On after Shutdown - Desktop PC

Pavilion P7-1154 Desktop PC
Microsoft Windows 7 (64-bit)

After reinstalling Windows 7 on a new SSD, every time that I shutdown this HP Pavilion p7-1154 desktop PC the blue light and fans on the tower stay on. I do not get any error messages. I have no missing drivers according to the device manager. I have installed all the drivers from the HP website and all the Windows updates. I already tested unplugging all the connected peripherals. The problem still occurs without any peripherals connected.

 

The only way to fully shutdown the computer is by pressing and holding the power button. I have uploaded a video here to demostrate the problem. I have searched for a solution to this problem on Google and on this forum. I have tried almost everything. I am desperate for help. Does anyone know why this is happening and how to fix it?

 

Thanks a lot for your help.

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Blue Light and Fans Stay On after Shutdown - Desktop PC

Hi there PowerSearcher,

 

I hope you find your Support Forum experience a positive one!  I understand that your system is not shutting down properly. I am happy to assist you with this.

 

If you haven't already, give this document a try: HP and Compaq Desktop PCs - Computer Does Not Shut Down (Windows 7 or Vista)

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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PowerSearcher Honor Student
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Blue Light and Fans Stay On after Shutdown - Desktop PC

Hello Malygris1, Thank you for suggestion. I have already tried all those steps. I don't think there is an update for this computer's BIOS. I haven't been able to find one. Do you know if there is a new BIOS for this particular computer. I have checked on the HP website and I don't see one available. Please let me know if there are any proven and reliable solutions for this blue light stays on problem. I think that it might have to do with the AMD chipset. The problem started when I reinstalled Windows 7 on the computer. But I have installed all the updates available on the HP website- including the chipset of course.
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Blue Light and Fans Stay On after Shutdown - Desktop PC

Thank you for the updated information. There is always a chance that if you use the HP Support AssistantHP PCs - Using HP Support Assistant (Windows 10, 8, 7), it may find drivers or BIOS updates that are not listed on the computer's support pages.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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