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Honor Student
Posts: 2
Member Since: ‎03-13-2009
Message 1 of 5 (3,448 Views)

Blue screen

My desktop HP Media Center PC every time I turn on come with blue screen with HP logo and

 

ESC= boot menu     F1= setup     F10= System Recovery

 

I used my keyboard and dont work please help 

0 Kudos
Intern
Posts: 20
Member Since: ‎03-13-2009
Message 2 of 5 (3,418 Views)

Re: Blue screen

Hi,

 

Does your computer boot to desktop screen, or will it hangs on the blue screen?

 

Thank you.

Honor Student
Posts: 2
Member Since: ‎03-13-2009
Message 3 of 5 (3,400 Views)

Re: Blue screen

It hangs on the blue screen
Intern
Posts: 20
Member Since: ‎03-13-2009
Message 4 of 5 (3,372 Views)

Re: Blue screen

[ Edited ]

Hi,

 

Try this

 

http://support.hp.com/us-en/document/bph07173

 

Hope that will help you.

 

Thank you.

Student
Posts: 1
Member Since: ‎09-16-2012
Message 5 of 5 (1,531 Views)

Re: Blue screen

I appreciate all the steps the website has giving me. However my desktop is still not working due to low on budget I am not able to hire someone to take a look at it. The desktop is used only for my kids and only secured websites. I need this desktop back on and working so they can submit homework's. I followed all the steps:

I unplugged it and disconnected everything, all that is left is the mouse, screen, keyboard.

I turned it off for ten min press the start button for 5 sec than turned back on.

I pressed f10 and reboot it and still got the blue screen

also when I reboot it it did not even take me to a options screen.

I don't know what to do any more!!

Help!!!!!

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