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Magnús
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Bluetooth headphones

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HP Envy Phoenix 860-024ng
Microsoft Windows 10 (64-bit)

Hi I just bought me a new computer and I´m trying to connect it to a bluetooth headphones  (Sennheiser Momentum) but the computer doesn´t find it. 

The computer finds my smartphone nothing happends with the headphones. 

 

Any ideas how to fix this problem?

 

Berst regards, Magnús

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Tardis40
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Hi @Magnús,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with bluetooth. I will be glad to help you.

 

The computer bluetooth is working if can see the phone.  Suggest contact the manufacture if the Headset.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
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JonathanMadrid
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Buying the most expensive headphones you really can afford does not mean you'll be highly pleased with them, particularly if you use them while you go exercising or training in the workout center. Also, in the event you work in a quiet atmosphere for example office or home, you actually don't need noise cancelling headphones.


When you choose which headphones to purchase consider the budget as well as what you actually need. By doing this you simply won't spend extra for options you do not need and can absolutely get one of the best headphones under 100.

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SteveXL1
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Before you purchase the headphones try to test some types and models to see the difference and see what suits you best.Before you purchase the headphones try to test some types and models to see the difference and see what suits you best.

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