cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
New member
1 0 0 0
Message 1 of 2
520
Flag Post

Boot Up Issue (HP desktop. Hard drive connection test failed. Error Code 3F0)

HP Recommended
HP pavillion HPE Series
Microsoft Windows 7 (64-bit)

Hello, I am having bootup issues and any help would be appreciated. 

 

Product Information 

 

Model #: h8-1213c

Serial#: (removed content)

Product #: H2M23AA#ABC

 

Problem

 

I get the following screen upon bootup:

 

"Intel UNDI, PXE-2.0 (build 083)

Copyright (c) 1997-2000 Intel Corporation

 

For Atheros PCIE Ethernet Controller v2.1.0.9 (08/12/11)

 

Check cable connection!

PXE-MOF: Exiting Intel PXE ROM

 

Error: No boot disk has been detected or the disk has failed."

 

Probable Causes

 

The problem happened shortly after it wouldn't let me upgrade to windows 10 due to windows 10 not being compatible with HP smart assist. 

 

HP Hardware Diagnostics Test

 

HP Hardware Diagnostics v1.06.00 brings up the following

 

"Hard Drive

Connection Test - Failed

Error Code - 3F0"

 

 

Notes/Observations:

 

First time I encountered this message (1 month ago) I was getting a beeping pattern. Not getting that anymore.

I went into startup and restored defaults. That logged me into windows momentarily and then I think it reset by itself. It then took me to the black screen shown above.

 

Any help would be appreciated. 

 

 

0 Kudos
1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
23,931 23,822 1,318 1,403
Message 2 of 2
Flag Post
HP Recommended

@mecheng186 Welcome to the HP Forums 🙂

 

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

As I understand you are having boot up issues in your HP desktop.

 

I do see that the hard drive connection test failed.

 

You can either check HP part store or replace the hard drive on your own or contact HP and replace the hard drive.

Sandytechy20
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation