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Hello, I am having bootup issues and any help would be appreciated.
Model #: h8-1213c
Serial#: (removed content)
Product #: H2M23AA#ABC
I get the following screen upon bootup:
"Intel UNDI, PXE-2.0 (build 083)
Copyright (c) 1997-2000 Intel Corporation
For Atheros PCIE Ethernet Controller v188.8.131.52 (08/12/11)
Check cable connection!
PXE-MOF: Exiting Intel PXE ROM
Error: No boot disk has been detected or the disk has failed."
The problem happened shortly after it wouldn't let me upgrade to windows 10 due to windows 10 not being compatible with HP smart assist.
HP Hardware Diagnostics Test
HP Hardware Diagnostics v1.06.00 brings up the following
Connection Test - Failed
Error Code - 3F0"
First time I encountered this message (1 month ago) I was getting a beeping pattern. Not getting that anymore.
I went into startup and restored defaults. That logged me into windows momentarily and then I think it reset by itself. It then took me to the black screen shown above.
Any help would be appreciated.
@mecheng186 Welcome to the HP Forums 🙂
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As I understand you are having boot up issues in your HP desktop.
I do see that the hard drive connection test failed.
You can either check HP part store or replace the hard drive on your own or contact HP and replace the hard drive.
Sandytechy20 I am an HP Employee
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