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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2017 12:39 PM - edited ‎03-09-2017 12:51 PM

HP Recommended
Product: HPE-170t (BN496AV#ABA)
Operating System: Microsoft Windows 7 (64-bit)

I need specs (serial/order numbers)  for the CPU Cooler and the Case Fan in my HP Pavilion Elite HPE-170t (BN496AV#ABA) to replace them.

5 REPLIES 5

‎03-09-2017 01:03 PM

HP Recommended

@Anja2, welcome to the forum.

 

You should be able to find the information that you need on HP Partsurfer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-09-2017 01:11 PM

HP Recommended

Thank you for your prompt reply. I had been to that suggested site however have not looked up/found the serial numbers on the CPU cooler and case fan. Which would probably be the quickest way. So not sure if they still have those old models...

 

I was also wondering if I can upgrade to a newer compatible CPU cooler as I was thinking it would be best to upgrade/replace both the CPU heatsink plus fan anyways. I had taken off the fan before but am not sure how easy it'll be to replace both fan & heatsink. Any recommendations?

 

My motherboard is the HP: Iona-GL8E

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‎03-09-2017 05:38 PM

HP Recommended

You are welcome, @Anja2.

 

If HP doesn't have the components that you need, you can check ebay and other such sites.  Most members have good luck this way.

 

Your best option for finding a compatible CPU cooler is to choose a manufacturer and contact their Tech Support for help.  They will be able to make certain the one you choose will work properly.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-09-2017 06:39 PM

HP Recommended

After doing some more research and realizing that replacing a heatsink actually involves more than just plug & play but rather involves cleaning of delicate parts and thermal paste application, I am thinking to rather leave that part up to a professional before I mess up my motherboard never having done this.

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‎03-09-2017 07:19 PM

HP Recommended

Thank you for the additional information, @Anja2.

 

Upgrading the processor is, as you stated, quite technical.  If you are not comfortable with doing it you are better off to hire it done.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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