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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2012 09:36 AM

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Hello guys, I'm looking for a replacement CPU for my Touchsmart 320 and A8-3800 are not availabe where I reside yet, so I was wondering if it's possible to upgrade it with a A8-3850 CPU, which has a TDP of 100w....

 

If anyone knows please help me, I don't want to burn my PC.

 

Thanks in advance!!

 

Antonio

32 REPLIES 32

‎02-02-2012 12:35 PM

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Someone help me !!! Please 😞

‎07-31-2012 08:13 AM - last edited on ‎02-21-2017 09:46 PM by HP Administrator

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I took am curious. I have the exact same question, to wit:

 

  1. I have a Touchsmart 320-1030 with the A4-3400 chip currently installed. That's a 65W chip.
  2. The specifications page states that (at least theoretically) I can upgrade the CPU to a 100W A8-3850 chip.
  3. However, the exact same specifications page states that the existing TDP is 65W.

I noticed no one bothered to answer the question when originally posed by AntopbCL back on February 2012, but I'll ask again:

 

I don't want to burn my PC. Can someone PLEASE give me and AntopbCL a straight answer?

‎07-31-2012 08:51 AM - last edited on ‎02-21-2017 09:47 PM by HP Administrator

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The motheboard specs state that the system has a 65 watt TDP. If you try to install a 100 watt CPU, the system will most likely not boot and/or give you an error code.

 

********** UPDATE *********

HP has updated the specs to reflect the TDP of the CPUs listed in the "supported CPU chart"

Frank

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‎07-31-2012 02:32 PM - last edited on ‎02-21-2017 09:48 PM by HP Administrator

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@lasvegaswireman wrote:

The motheboard specs state that the system has a 65 watt TDP. If you try to install a 100 watt CPU, the system will most likely not boot and/or give you an error code.

Then why is HP lying and saying I can install the 100W A8-3850?

‎07-31-2012 02:35 PM - last edited on ‎02-21-2017 09:48 PM by HP Administrator

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Exactly,  why is HP lying and saying I can install the 100W A8-3850? uh?

‎08-01-2012 07:13 AM - last edited on ‎02-21-2017 09:52 PM by HP Administrator

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@AntopbCL wrote:

Exactly,  why is HP lying and saying I can install the 100W A8-3850? uh?

Is there an answer for HP's lie? Anyone? HP staff/employees? Would referring this to the Better Business Bureau as a fraud complaint get someone off the stick?

‎08-02-2012 06:36 AM - last edited on ‎02-21-2017 09:55 PM by HP Administrator

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@CynicalFlyer wrote:
@AntopbCL wrote:

Exactly,  why is HP lying and saying I can install the 100W A8-3850? uh?

Is there an answer for HP's lie? Anyone? HP staff/employees? Would referring this to the Better Business Bureau as a fraud complaint get someone off the stick?

Still no answer for HP's lie? Why is HP trying to hide the truth about its products?

 

‎08-03-2012 07:21 AM - last edited on ‎02-21-2017 09:59 PM by HP Administrator

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@CynicalFlyer wrote:
@CynicalFlyer wrote:
@AntopbCL wrote:

Exactly,  why is HP lying and saying I can install the 100W A8-3850? uh?

Is there an answer for HP's lie? Anyone? HP staff/employees? Would referring this to the Better Business Bureau as a fraud complaint get someone off the stick?

Still no answer for HP's lie? Why is HP trying to hide the truth about its products?

 

Another day, still no answer.

 

‎08-05-2012 06:00 AM

HP Recommended

Hello there,

 

Since you have asked me to look into your post, I am now here providing you with an answer.

 

I was checking your question on this topic and have read the full story, so I went on check what CPU upgrades does your motherboard support. I did check that the TDP is stated at 65W and the CPU upgrade table lists 2 CPU with a 100W TDP.

 

I understand your confusion, so I will investigate this for you and will return with a reply.

 

Please wait for an answer from me, I will update you whenever I confirm this to you, ok?

 

Thanks,

Hugo M. Lemos
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