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OkieDokie629
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Can't boot up the 640 G1 Laptop. ME Unlock is forbidden in Production Mode message comes up

Microsoft Windows 7 (64-bit)

Can't boot up the 640 G1 Laptop. "ME Unlock is forbidden in Production Mode" message comes up

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Retired george-p
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Can't boot up the 640 G1 Laptop. ME Unlock is forbidden in Production Mode message comes up

Hi @OkieDokie629 ,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details)

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Regards,
George

I work for HP
AntonSomeID
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Can't boot up the 640 G1 Laptop. ME Unlock is forbidden in Production Mode message comes up

Hello! Same problem arise for me.

EliteBook Folio 1040G1 H5F62EA#ACB

 

When try to power it on, see circle hp logo in the center of the screen, "Press ESC..." in the lower left corner and this messge appears in the upper left corner in red font. Notebook then shuts down.

 

Battery, 220V - does not matter. Disconnecting the BIOS battery for 20 sec - no effect.

The notebook was on duty for ~2 month.

 

I need information, suppose no other action is possible, only send it to the service.

 

BR, 

Anton

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zgredxx
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Can't boot up the 640 G1 Laptop. ME Unlock is forbidden in Production Mode message comes up

I have got the same problem. can someone help me with that? thanks .

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guhan_1100
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Can't boot up the 640 G1 Laptop. ME Unlock is forbidden in Production Mode message comes up

Try reinserting battery, harddisk and RAM.

Restart then. It should work.

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