Note on archived topics.
03-19-2015 09:12 AM
Can't boot up the 640 G1 Laptop. "ME Unlock is forbidden in Production Mode" message comes up
04-04-2015 09:15 AM
Hi @OkieDokie629 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details)
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
04-09-2015 01:06 AM
Hello! Same problem arise for me.
EliteBook Folio 1040G1 H5F62EA#ACB
When try to power it on, see circle hp logo in the center of the screen, "Press ESC..." in the lower left corner and this messge appears in the upper left corner in red font. Notebook then shuts down.
Battery, 220V - does not matter. Disconnecting the BIOS battery for 20 sec - no effect.
The notebook was on duty for ~2 month.
I need information, suppose no other action is possible, only send it to the service.