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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion H8-1150Z
Microsoft Windows 7 (64-bit)

Need urgent assistance.  My product has been performing well for the past 5 years. The video card quit working. I purchased HP replacement p/n 649668-001. Problem is that any replacement card I attempt to use does not work.  Some research indicated that the BIOS for the m/b may not be compatible with the rev of the cards I’ve been trying to use.  My original card has the same p/n but Rev M01.  Any new cards are Rev S01.  Of course, I downloaded and installed the latest BIOS file from HP website. Thanks.

1 REPLY 1
HP Recommended

Hi @Al-Hayani

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues installing a new graphics card on your computer.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I checked the specifications of your computer and here is a list of supported graphics cards for your computer.

 

GeForce GT 530 (2 GB)
GeForce GT 545 (3 GB)
GeForce GTX 550i (1 GB)
GeForce GTX 580 (1.5 GB)
Radeon HD 6570 (1 GB)
Radeon HD 6670 (1 GB)
Radeon HD 6850 (1 GB)

 

For more information refer to the below link.

 

http://hp.care/2oPsoKf

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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