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Student
Posts: 1
Member Since: ‎07-10-2012
Message 1 of 2 (1,016 Views)

Cannot Install Win7 Update - AMD RADEON HD 6450

Product Name: HP Pavilion HPE h8-1010 Desktop PC

 

Operating System: Windows 7 64-bit

Error message : "Failed" Error code 800705B3 when trying to update the video driver using Windows Update.

 

I'm unable to install the AMD RADEON HD 6450 update using the Windows 7 Update (it shows as an optional update). I have tried the Windows Update fix and have tried a clean boot.

 

All other Windows 7 updates have installed properly.



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Provost
Posts: 9,483
Member Since: ‎07-16-2011
Message 2 of 2 (1,004 Views)

Re: Cannot Install Win7 Update - AMD RADEON HD 6450

Please bypass or ignore the Windows update for your HD 6450 and attempt to download and install the AMD Catalyst™ Display Driver directly from AMD.

Frank

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