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BigDen Tutor
Tutor
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Choppy Video on Pavilion 9300t

I had the hard drive on my 9300t desktoop replaced along with a reinstall of Windows Vista 32bit. Since then, I have a problem with choppy video. If I start a video game, video is fine for about a minute then it gets choppy and it's impossible to run the game.

 

The same thing happens when I try to watch a TV program using Media Center.

 

I had no trouble with video before the hard drive replacement and Vista install.

 

I am using a GeForce 9500 graphics card whch had worked fine. It has the latest driver update from GeForce.

 

It seems that a video buffer is overloading after a minute of video use.

 

Can anyone help???

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Message 2 of 11
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Choppy Video on Pavilion 9300t

Hi,

 

The Geforce 9500 video cards have a poor history with failing fans. There even was a recall but the recall period has expired. It very well could be that the fan is failing causing the video card to over heat.

 

Use a can of compressed air to blow out all of the dust from the video card and while you are inside the PC also blow out the CPU heat sink.  Make sure that the fan on the video card is spinning while you try your video game.

 

Then Geforce 9500 is not a very good card for modern video games.

 

Be sure that you have installed the HP software updates for the HP 9300t.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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BigDen Tutor
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I replaced the video card during the "fan recall' period and I had not had a problem prior to the HD replacement.

I recently replaced the CD/DVD Drive and while in the system I blew out and vacuumed the heat sinks and fan blades.

I have been playing Halo 1 and 2 with no problems with this video card.

It is possible that the 9500 card is defective. It is about five years old. It's strange that this problem started right after the Hard Drive was replaced abd Windows Vista was installed.

I will remove the side panel and observe the Graphics card fan operation.

 

Thanks for your response.

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Choppy Video on Pavilion 9300t

Hi,

 

Try a complete run of the PC Doctor diagnostics on your PC and see if and issue can be found.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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BigDen Tutor
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I have run these tests and all tests pass. However, if the problem occurs only after the graphics card is stressed, it may not show a problem with routine testing.

I haven't checked the graphics card fan while running my Halo game yet. I will in the A.M.

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BigDen Tutor
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Choppy Video on Pavilion 9300t

Today, I removed the side cover on my 9300t and observed that the fan on the 9500 graphics card was not running.

I started my Halo2 game and after about two(20 minutes into the game, the video became choppy.

 

I used a can of compressed gas duster and began to blow over the graphics card.

 

Even with the compressed gas directed at the fan, it did not spin. However, the choppy video cleared.

 

This led me to believe that the graphics card was, indeed, overheating.

 

After about a minute, the choppy video returned. I directed the compressed gas over the card and the choppy video again cleared.

 

I attempted to spin the fan manually. Although the fan did turn, it did not spin freely. I think that this may be my problem.

 

I am going to replace the 9500 graphcs card and would like to upgrade. This is a 512mb card.

 

Can anyone suggest an upgrade graphics card that would be compatible with my HP-9300t?

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Choppy Video on Pavilion 9300t

Hi,

 

The specifications for HP 9300t PC indicate it has a 350 watt power supply.

 

Review this posted document for background information.

 

These HP 'how-to" articles should be helpful.

 

The following video cards should work depening on your specific video ouput port requirements:

 

NVIDIA GT 430

 

NVIDIA GT 630   --> one of these cards is double width so it might not fit depending on what is in the adjacent slot

 

NVIDIA GT 640 --> see my above comments about double wide cards.

 

NVIDIA GT 640

 

The ASUS GT 440 1GB DDR5 will work with a 300 watt power supply. This is a double wide card but has the best performance.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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BigDen Tutor
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I am having problems locating an EVGA GT 430 with a VGA port. It seems that there are other GT 430 brands on the market, Galaxy, Gigabyte, ect.

Will these work as well?

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Associate Professor
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Yes, other brands work as well, but check for the vga port - other brands can customize other outputs.
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BigDen Tutor
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I purchased a Galaxy GeForce GT 430 graphics card and although it is called

a single slot card, the fan and heat sink are wider than the card's faceplate. I have

a TV Card mounted in the adjacent slot and since the Galaxy card is wide, I can't mount

it next to the TV card.

 

Is there any possibility that I can get a new GeForce 9500 GS anywhere?

 

It is difficult to buy a card that will fit without physically seeing it first. The photos

and description of the Galaxy card led me to believe it was OK.

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