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Honor Student
Posts: 3
Member Since: ‎02-01-2014
Message 1 of 4 (269 Views)

Compaq Presario CD drive

My CD Rom drive no longer works.  The device manager says its working properly but when I put a disc in, nothing happens.

Anybody have any ideas.

 

Thanks.

0 Kudos
Provost
Posts: 62,565
Member Since: ‎01-29-2009
Message 2 of 4 (262 Views)

Re: Compaq Presario CD drive

Hi,

 

Please try    Run now   from the following link:

   http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
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Honor Student
Posts: 3
Member Since: ‎02-01-2014
Message 3 of 4 (246 Views)

Re: Compaq Presario CD drive

I had tried this before and it did not work.  This was a brand new cd-rom (unopened) and it is not reading.  Everything else about the drive seems to be working as it should.  Is there anything else you can think of?  Thanks.

Provost
Posts: 62,565
Member Since: ‎01-29-2009
Message 4 of 4 (236 Views)

Re: Compaq Presario CD drive

Hi,

 

Can it read OTHER CD's ?

 

Regards.

BH
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