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01-16-2014 09:22 AM - edited 01-17-2014 03:41 PM
First, to know what computer your dealing with, it's a: CompaQ CQ2000 PC, with the system Windows 7.
When I turn the computer on, it's the regular starting screen, followed by the screen that tells to start windows normal, or Startup Recovery. Both of them don't work, and I tried to reset the computer with the power button, as removing all the dust inside the computer.
Then for information, when I select both Start Windows Normally or Startup Recovery, it shows a screen with
'Loading Files' That screen stays on like 1,5 - 2 minute(s). Then there comes a black screen for 4 - 5 minutes. Then you got the normal login screen, but then without the login, and the login just isn't popping up. My computer fell on a side the day before, and then I shut off the computer, and since then, my computer won't startup.
Computer information I get from pressing F10, pressing File, then pressing System Information:
Type Processor: Intel(R) Celeron(R) CPU G540T @ 2.10 GHz
Processor Speed: 2100 MHz
Steps Processor: 000206A7 00000026
Cache Size (L1/L2/L3): 64KBx2 / 256KBx2 / 2048KB
Memory Size: 4096 MB DDR3 / 1066 MHz / Single Channel
Channel A: XMM1 0 MB
Channel B: XMM3 4096 MB
Integrated MAC: 4C72B9093D95 (My computer doesn't have a MAC system! It got a Windows 7!)
System-BIOS: CO2_712.ROM v7.12
Serialnumber System: CZC2383MFN
Some more information on the F10 tab: Storage Area
SATA0: 1 TB, HitachiHDS721010CLA630
SATA-emulation: Choice between AHCI and IDE
Network Adapter (Atheros Boot Agent)
I gave you all the information I got, and I hope that you can solve this brainbreaking problem for me...
Thank you already,
01-17-2014 02:51 PM
For information, I proceeded to startup recovery, and it said the WDFLDR.SYS was damaged or corrupted. I got to know that that file is necessery to open Windows (and that it should mean that my harddrive is damaged? My computer fell on the side yesterday.
For sure I was able to open the recovery menu, and to try everything in the menu.
Startup Recovery - It can't solve the problem...
System Recovery - It can't find any backup's...
Recover with a system installation copy - Maybe I should try to get the whole Windows 7 on a CD-ROM and try to start the computer from there...
Windows Memory Control - Says all is fine...
Command prompt - Just doesn't mean anything to me (Or can Windows start when I put a certain command in it???)...
So, anyone knows what I should do? It is a really headbreaking problem.
Thanks already for your help,
P.S. Windows 7 on the CD-ROM is what I think the best thing I could do, or I have to purchase a new computer