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04-06-2010 07:46 PM
Here's the Bios and Motherboard info:
American Megatrends Inc.
Release Date: 3/5/2010
BIOS Version String 5.27
ROM Size 1.00 MB
Do I need to update the BIOS?
04-06-2010 07:58 PM - edited 04-06-2010 08:00 PM
You have the latest bios. 5.27 is supposed to fix some of the sleep mode issues.
Look to see how many system restore points that are on your system and why they were taken. You said it took about three days and then "no wakey". You might want to try a roll back to an earlier system restore point and then monitor. Perhaps there is an update or software install that is causing issues.
04-06-2010 09:22 PM
How in the hec do you "look to see how many system restore points that are on your computer" or "try to roll back to n earlier system restore point" when the problem IS..... you CAN"T SEE ANYTHING because you can't get your computer out of SLEEPMODE!
Wouldn't you first have to be able to bring your computer out of sleepmode to do any of this?
04-09-2010 11:23 AM
I restored it to the oldest restore point I could see. Weird thing is most of my system restore points are gone, even when I click "show more restore points." In the end the system restore didn't work because of my anti-virus program. I'll disable it and try it again if I keep on having issues.
I can't replicate the sleep issue by manually putting it to sleep, but every so often the monitors won't turn on from a cold boot. If there are any other solutions, let me know.
Mommynish, sounds like you have a more serious problem if your monitor won't even wake up turning the computer off and on (by holding down the power button).
04-10-2010 09:34 AM
Norton AV has a protection feature which causes restores to fail. I turn everything off but I think the anti-tamper feature is probably the issue for doing restores.
09-25-2011 09:02 AM
Just had to reply to this thread. I have an HP Pavillion that had the same issue. After a year of talking with tech support when it would happen, they eventually stopped helping as the support ran out, even though the problem started before the warranty ran out!!!
WHat i did was reseated all my boards and eventually, the issue stopped. I also added ane w graphics card and between reseating the boards and new card, the issue stopped.
I am back here because my In-laws have an HP laptop with the same issue.
I for one will never buy another HP product. Ever.
10-02-2011 05:53 PM
FYI _ I solved my issue by reseating all my cards. Tech support sucked. I also added a cheap graphics card which promptly blew 3 capacitors so i went with a better better graphics card (PNY) and i have had no issues (other than my hard drive crashing) since. You think with this many issues that they would have had a solution to offer their customers, but i guess they only care to sell us one. I'm back to Dell for my fouth PC anas I have always been happy with their products. So ends my HP experience.
07-18-2012 04:46 PM
solution my hubby came up with..leave tower on, unplug power cord to monitor, wait a few seconds, plug back in. kind of annoying but the easiest solution we have found