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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
MiriamST225
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Message 1 of 2
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Cracked Touch Screen

HP Recommended
HP Envy x360 M6-W103
Microsoft Windows 10 (64-bit)
Hello,
I purchased my laptop a month ago and today I opened it and noticed the right side of the screen seemed brighter. I have an all black wallpaper so it stood out. I opened up my browser and realized that it had a crack on the screen. I'm not sure what happened to it since the laptop since purchased had not been moved around. How much would repairs cost or what is the best route to go from here?
Thank you.
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Muzammil_A
Level 4
Level 4
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Message 2 of 2
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HP Recommended

Hello,

 

Since this requires a hardware fix, I would suggest you to contact HP Support. Find below the link that will help you.

 

http://www8.hp.com/us/en/contact-hp/support.html

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

***Although I am an HP Employee, I am speaking for myself and not for HP***

I am an HP employee
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