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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 11:49 AM

HP Recommended
Product: HP Envy x360 M6-W103
Operating System: Microsoft Windows 10 (64-bit)
Hello,
I purchased my laptop a month ago and today I opened it and noticed the right side of the screen seemed brighter. I have an all black wallpaper so it stood out. I opened up my browser and realized that it had a crack on the screen. I'm not sure what happened to it since the laptop since purchased had not been moved around. How much would repairs cost or what is the best route to go from here?
Thank you.
1 REPLY 1

‎03-22-2017 12:01 PM

HP Recommended

Hello,

 

Since this requires a hardware fix, I would suggest you to contact HP Support. Find below the link that will help you.

 

http://www8.hp.com/us/en/contact-hp/support.html

 

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