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Tutor
Posts: 21
Member Since: ‎12-20-2009
Message 1 of 5 (3,969 Views)

DH403S Blu-Ray DVD

Is there a firmware update for the Lite-On DH403S Blu-Ray DVD drive?  I am still having some problems playing Blu-Ray disks in any of my e9240f desktops.

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Dean
Posts: 7,916
Member Since: ‎12-31-2008
Message 2 of 5 (3,918 Views)

Re: DH403S Blu-Ray DVD

Just read this: http://forums.techguy.org/multimedia/882493-solved-cant-play-blu-ray.html

Same problem as yours.  The last post says it was a software problem.

I see this discussed here, also: http://h30434.www3.hp.com/t5/CD-DVD/Bluray-drive-does-not-work-in-HP-Pavillion-Elite-e9240f-out-of/m...

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Tutor
Posts: 21
Member Since: ‎12-20-2009
Message 3 of 5 (3,906 Views)

Re: DH403S Blu-Ray DVD

So basically it looks like the answer is to trash the Blu-ray drive that came installed in the new e9240f and buy a blu-ray drive that actually works.  Thanks HP.

Intern
Posts: 21
Member Since: ‎03-22-2010
Message 4 of 5 (3,787 Views)

Re: DH403S Blu-Ray DVD

exactly. those links are to threads i started when i was having probs with my e9240f. haven't had a prob since i took out the dh403s & installed an lg drive. might also check your firewall settings, turned out the reason i was getting format unsupported errors was a firewall issue, not the drive or hp!

Provost
Posts: 26,889
Member Since: ‎07-17-2009
Message 5 of 5 (3,771 Views)

Re: DH403S Blu-Ray DVD

[ Edited ]

The AACS needs to updated periodically and the firewall might not allow some applications to get the updates.  Be sure to use the update facility within the HP Multimedia application.  Blu-Ray live access might also be causing issues.

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