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03-03-2012 09:20 AM
Hello I recently upgraded from Vista to the new Windows 8 consumer preview and now I can't play CDs/DVDs anymore. Usually when I played DVDs it would show up in the computer folder, but now all I see is Compaq (C and Factory_IMAGE (D. I looked in device manager but couldn't find a tab that said cd/dvd. I tried the microsoft and compaq websites but there doesn't seem to be any support for this problem anywhere.
03-03-2012 09:41 AM
I wonder if you have to install the chipset driver...
If that doesn't get it, then I don't know what the issue could be.