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12-13-2012 12:12 AM - edited 12-13-2012 12:21 AM
I got into real trouble trying to upgrade my Touchsmart 600-1030fr to Windows 8. Due to a graphic card driver incompatibility, I can't see anything on my computer after the start screen displays (the one with the blue window).
I found out that a modification in the BIOS may solve this issue, but my BIOS asks me for a password. I tryed to reset this password by removing and replacing the mainboard battery. Although it told me that the BIOS has been reversed to factory settings, the password is still there.
Does any of you know what is the factory settings password?
By the way, I have read the forum but
- The 12345 password found here does not work
- the text that states
"NOTE:If a new non-HP BIOS is installed, and a power-on password is used, and you cannot remember the password to start the computer, see the motherboard specification support document for your computer model to find password reset instructions to clear BIOS passwords."
des not help me as my computer documentation does not give me any hint about the motherboard specification and this is a genuine HP BIOS.
Thanks for your help.
Solved! Go to Solution.
12-14-2012 08:44 AM - last edited on 02-22-2017 08:53 AM by OscarFuentes
The BIOS password is used to protect BIOS settings from unwanted changes. If you have forgotten your password you may use this jumper to clear the password settings.
To erase the BIOS password follow these steps:
1.Turn OFF the computer and unplug the power cord.
2.Locate the jumper labeled CLEAR P.W.
3.Move the jumper on jumper PSWD to pins 3-1.
4.Wait approximately 10 seconds and then return the jumper to pins 5-3.
5.Plug in the power cord and turn ON the computer.
6.Hold down the F10 key during the startup process to enter BIOS setup. You will not be asked for a password.
Diagrams can be found on the "motherboard specs" page for your computer.
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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
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HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
12-15-2012 10:04 AM
Thanks a lot, lasvegaswireman : it took me some time to reach the jumper, but your steps worked perfectly.
I could reach the BIOS and swith from SATA to IDE which in turn seems to have a positive influence on my Windows 8 update (it is currently autorepairing - I hope it will succeed).
02-21-2016 08:17 PM
how about for hp beats special edition is there a way to reset the password. this is a new bought laptop for my boss and it has a password when he tried to open this laptop. can you help me about this.