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Tutor
Posts: 12
Member Since: ‎01-16-2011
Message 1 of 18 (1,547 Views)

Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

Hi. My HP Pavilion Desktop wont boot. It is stock at the HP Logo and I can hear a beeping sound from the PSU not from the motherboard. I just replaced the 300W PSU to a new 600W PSU but the beeping sound still remains and still at frozen HP logo at startup.
I already tried cleaning and re-inserting all wires and memory modules but still has the problem.
What else could be wrong?
What does the beep sound from the PSU means?

Thank you.

0 Kudos
Provost
Posts: 26,883
Member Since: ‎07-17-2009
Message 2 of 18 (1,521 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

[ Edited ]

If the beeping sound is coming from the PSU then contact the PSU manufacturer.

 

Did the PC beep before you replaced the PSU?

 

If the beeping is coming from the PC then review the HP beep codes. HP BIOS beep codes.

 

 

Try this procedure and see if you can isolate the issue. Trouble Shooting Power Supply Issues. Don’t skip any steps.

 

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Tutor
Posts: 12
Member Since: ‎01-16-2011
Message 3 of 18 (1,517 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

i'll check the troubleshooting link.  will post back the results.

 

For the PSU sound.  the older PSU was also giving out the beep sound that is why I had replaced it with a new one this afternoon and as soon as I plugged it in and power up the HP logo is frozen the the new PSU has this beep sound, 11 buzz sounds to be exact.

 

Thanks.

Provost
Posts: 26,883
Member Since: ‎07-17-2009
Message 4 of 18 (1,515 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

[ Edited ]

Look over those bios beep codes.

 

What is the exact HP PC model number?   How to Find the HP Model Number

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Tutor
Posts: 12
Member Since: ‎01-16-2011
Message 5 of 18 (1,512 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

My PSU has no LED that I can check the flash modes.  I had checked the wires and all fans from the PSU, CPU and chassis are rotating.

Tutor
Posts: 12
Member Since: ‎01-16-2011
Message 6 of 18 (1,508 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

I have an HP Pavilion M8307c model.

 

I know there is a difference between the codes that sounds off from the board and the buzz sound like from the PSU.

Provost
Posts: 26,883
Member Since: ‎07-17-2009
Message 7 of 18 (1,507 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

[ Edited ]

Try clearing the CMOS

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Tutor
Posts: 12
Member Since: ‎01-16-2011
Message 8 of 18 (1,504 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

I had found a link on how to clear the CMOS.  I had moved the jumper from orig position for 5-1o secs and even removed the CMOS battery but still did not work.

 

When I was doing this there is no power connected to the motherboard.

 

Thanks.

Provost
Posts: 26,883
Member Since: ‎07-17-2009
Message 9 of 18 (1,502 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

[ Edited ]

Try the PC on a differnet electrical outlet without using a power strip.

 

Those 11 beeps do show up under the HP bios beep codes.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Tutor
Posts: 12
Member Since: ‎01-16-2011
Message 10 of 18 (1,499 Views)

Re: Desktop HP Pavilion M8000, Frozen at HP Logo, PSU Beeping Sound

I connected the PC to a direct outlet and still the same problem exists.  I know that the 11 buzz/beep sound that comes out of the PSU is not in the HP beep codes

 

The HP logo is frozen, I can press F10 for the Setup but after indicating that it is enterning setup, it just stays there too.

 

Thanks.  Smiley Sad

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