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Student
Posts: 1
Member Since: ‎11-13-2016
Message 1 of 2 (449 Views)

Desktop has done a HP bios update creating a bios recovery partition - now wont boot!

Operating System: Microsoft Windows 10 (64-bit)

HP software said there was a bios update and it ran through this one screen said it recommended backing up the bios in case of corruption and it created a partition. Computer will now not boot and as its new I dont have a recovery disk. How is it that an automatic HP update can kill the computer. Anyone know if removing the partition will solve it or if /i have likely lost everything on the C drive. Any help appreciated thanks

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HP Support Agent
Posts: 11,375
Member Since: ‎07-19-2016
Message 2 of 2 (404 Views)

Re: Desktop has done a HP bios update creating a bios recovery partition - now wont boot!

Hi @Jampot2000

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I understand that your computer is unable to boot to windows after bios update.

 

I’d love to help!

 

Follow the steps in the below link to resolve this issue.

 

http://hp.care/2bXONjA

 

Let me know how it goes! Looking forward to your reply.

 

Take care. Cheers!

The_Fossette
I am an HP Employee

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