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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 02:43 PM

HP Recommended
Product: Pavilion 20-bo13W
Operating System: Microsoft Windows 10 (32-bit)

Cannot use 'Driver Update--security dshows dangerous site. Need to up0date drivers from thids HP) site. How do I do that when tapping "driver: takes me to this bad site?

2 REPLIES 2

‎05-24-2017 06:27 AM

HP Recommended

Hi scate,

 

well basicly you should not use any "driver update" softwares

most of these are fake or you have to pay for it .

lets get to the solution for your problem , you have to go to your DEVICE MANAGER > Mice  and it will show up a yellow triangle. and if you cant find your mouse right there then you have to look for optical mice drive with a yellow traingle next to it (in Device Manager) you have to right click it then go to properties > Details > hardware ID´s copy and paste it here and i will link you to the correct drivers.

 

Kind Regards,

Ahmed Al-zobaidi

 

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‎05-24-2017 12:13 PM

HP Recommended

Thanks, Ahmed. Here it is:   HID-Compliant Mouse

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