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fvdheide
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Disable HP drive encryption on boot

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Stuck on a black screen with only a blinking tilt. What should i do?

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IT_WinSec
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Hello,

 

Thank you for posting in the HP Support forum. Welcome !

 

I am afraid there is no way for you to disable HP drive encryption on boot. If this was possible, this would have been a severe security issue because one could potentially bypass this security feature. Hopefully, this is not possible.

 

The only way to disable and stop encryption or preboot authentication screen is once you are in Windows. Here is how this can happen (please, follow my instructions) >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Weird-preliminary-login-screen-h...

 

 

With regards to your issue - "black screen with only a blinking tilt"

If your HDD is encrypted and if you cannot start your computer and if you cannot bypss this black screen, there is not much that can be done with regards to data recovery other than recovery of the data from back-up.

 

Please, follow these instructions from this HP article and check the most appropriate procedure based on your case:

>> https://support.hp.com/us-en/document/c05336130 (Link Updated 04/26/2017)

 

 

Looking forward to your reply. Let me know if this works for you.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
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Jordane1
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I have a hp beats audio with windows but some jerk got on here and erased it. It's showing a Enter administrator password in a blue box which I cannot remember and after 3 try's it say system disabled with a code and then nothing.. please help
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IT_WinSec
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Hi @Jordane1

 

Welcome to the HP Support forum. Thank you for posting.

 

Your issue is not related to HP encryption software but to BIOS password.

 

Could you please post the entire code you get with the system disabled message ?

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
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