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Honor Student
Posts: 2
Member Since: ‎03-03-2010
Message 1 of 10 (2,495 Views)

Display Driver problem

I've received my new HP Pavilion HPE 180t about a week ago.  Once The system was up and running the screen would darken momentarily, but would recover with the following message:  "Display Driver stopped responding and recovered, Nvidia Windows Mode Driver Version 187.47 Stopped working and has successfully recovered."

 

What began as an occasional problem has become a persistent problem particularly when using the Web.  I've updated all the drivers, etc. and would like a solution as soon as possible.

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Student
Posts: 1
Member Since: ‎03-21-2010
Message 2 of 10 (2,389 Views)

Re: Display Driver problem

I have the exact same problem on my new HPE-180t. 

Intern
Posts: 25
Member Since: ‎02-16-2010
Message 3 of 10 (2,381 Views)

Re: Display Driver problem

Hey shamblinj.....

 First off, what type of gpu did your machine come with? is it a dedicated video card or is it onboard? Secondly, you said you had updated all drivers? Have you updated past the 187.47 driver or is that your current driver? the reason I ask is that, some of nvidia's drivers recently have caused some problems and this may be a reason ( they released a driver for the 9 series, numbered 196.75 that caused alot of cards to over heat and quickly removed it from their site), you could try using a previous version or doing a roll back.

Provost
Posts: 26,932
Member Since: ‎07-17-2009
Message 4 of 10 (2,372 Views)

Re: Display Driver problem

Look under the Freeze posts for the latest reference to a bios update for the Pegatron motherboards if you are using the HPE-180t.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 3
Member Since: ‎03-21-2010
Message 5 of 10 (2,355 Views)

Re: Display Driver problem

[ Edited ]

Exact same problem here.  We even had our original machine replaced and the new one (Pavilion Elite HPE-180t) has the same problem.

Honor Student
Posts: 3
Member Since: ‎03-23-2010
Message 6 of 10 (2,315 Views)

Re: Display Driver problem

just got the hpe 112y and same problem. I upgraded to a nvida hard (had the ati hd 4350 and apprpriate powersupply). I get the same error. Seems its a common HP prob? DO I take it back?

Teacher
Posts: 171
Member Since: ‎01-05-2010
Message 7 of 10 (2,277 Views)

Re: Display Driver problem

Well that computercomes with many different options for video cards, since you mentioned Nvidia in your post then I assume it is the GT 220 or GTX 260 and the latest driver for those cards is lacated at the following link:

http://www.nvidia.com/object/win7_winvista_64bit_196.21_whql.html

 

As for the ATI cards the Radeon 4xxx & 5xxx series driver is located at the following link for 64bit and then 32bit

http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-64bit

http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-32bit

 

Update to the proper driver and see if things work better.

 

Honor Student
Posts: 3
Member Since: ‎03-21-2010
Message 8 of 10 (2,206 Views)

Re: Display Driver problem

I just tried to apply the fix that HP suggested.  They suggested to update the nVidia driver for the Geoforce GT 220 from version 187.47 to version 196.21.  I did exactly that and received the error message "The nVidia setup program could not locate any drivers that are compatible with your current hardware.  Setup will now exit."

 

What is a person to do?

Provost
Posts: 26,932
Member Since: ‎07-17-2009
Message 9 of 10 (2,199 Views)

Re: Display Driver problem

Go to NVIDIA and download the latest driver to your desktop.  197.13 is the latest. Use DriverSweeper in Safe mode F8 at boot time to clean our all the NVIDIA stuff. Then reboot and install the latest driver.  Turn off your antivirus during the install process.

 

Also, HPE-180t users should be on system bios level 5.27.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 3
Member Since: ‎03-21-2010
Message 10 of 10 (2,049 Views)

Re: Display Driver problem

[ Edited ]

I updated to the nVidia driver version 196.21 from version 187.47 and received the same error message as before:  nVidia Display Driver version 196.21 has stopped responding and has successfully recovered.  That is the second nVidia driver version that didn't work.    I will next update to the latest released version 197.13 to see if that works.  Has anyone else had any luck with version 197.13?

 

Thanks.

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