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NAUITDept
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Message 1 of 3
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Downgrade HPDM agent

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Hi, 

 

I'm wondering if there's an easy way to downgrade the HPDM agent on our thin clients.  We recently attempted to upgrade to HP Device Manager 4.5 and after many issues with it we decided to go back to 4.4.  The problem is we've updated some of our clients to the 4.5 agent, so pushing tasks with 4.4 is failing.  Using the Update Agent task doesn't automatically downgrade it to 4.4 and fails.  

 

Does anyone know another way to easily downgrade the agent using HP Device Manager so we can do it en mass?

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rmayer
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Message 2 of 3
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You mean the Update Agent Task Rule for Automatically Update the Agent? If yes, does the standard "_Update Agent" Task fail?
What error does it show?
Can you open a HP Support Ticket and provide the log files from Server and Client?
I am an HP Employee.
My opinions are my own and do not express those of HP.
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dinu99
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Here is the link to download HPDM Agent 4.4.3

/hpeb/attachments/hpeb/bsc-635/15932/1/HPDM_Agent.zip
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