04-08-2014 03:44 AM
Solved! Go to Solution.
04-09-2014 10:37 AM
I have several of these devices, they all stopped getting updates from Weatherbug on 4/2. Checking with my friends that also have dreamscreens confirms that their last update was also 4/2.
I've contacted weatherbug and HP last week and have gotten no responses.
04-09-2014 05:54 PM
Weather app stopped working for me also. Called HP last night and was on hold for an hour. Then they told me they had no phone department devoted to Dreamscreen and to use the internet. So mad! Please post if anybody gets the Weather app working again.
04-09-2014 06:38 PM
I contacted an HP support person ("Annette") via their facebook page, and she told me to read this page:
Sigh. I've responded to her with more info. Maybe I wont get such a condescending answer next time...
04-09-2014 08:43 PM
I'm having the same problem. Did a factory reset....didn't help. Checked the logs in my router and see that HP DS using standard port 80. The IP address that it's trying to get the weather from is 18.104.22.168. So, I looked it up - it belongs to Amazon Technolodies. WeatherBug.com IP addresses start with 107...My guess is Amazon had some kind of contract with HP/WeatherBug.com and it expired on April 1st. Of course noone thought about us!!!
Please post if have updates.
04-09-2014 09:02 PM
I had same problem starting on Apr 2, and followed up immediately with WeatherBug. To their credit, I received an email quickly from WeatherBug support team - here is the summary...
>>The prior API that is being referenced is no longer valid. The new API is located at http://api-portal.earthnetworks.com. >>The RSS feed was discontinued some time ago.
>>WeatherBug Customer Care
I was not satisfied waiting for HP to fix this issue, and my wife needed her forecasts, so I was determined to create a workaround. In short, it IS possible with some technical skill, to create your own weather data provider and have the Dreamscreen display your own weather data.
I have done just that, and am now getting my weather data to my Dreamscreen from Weather Underground. It worked so well, I switched from local weather to actually using my own weather station data which is fed to Weather Underground. This is NOT required for the workaround. This turned out to be an interesting and beneficial project - my weather data is more precise now than before.
If anyone is interested in the details of How To Workaround, pls reply and I'll write up something on this forum.