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Tutor
Posts: 7
Member Since: ‎05-15-2013
Message 1 of 6 (991 Views)

Dreamcolor Calibration Hours don't reset

I regularly recalibrate my Dreamcolor monitor.  However, since I updated to the new Profiling Solution for Mac (v 2.2.0) my "Last Calibration" does not reset.  I am able to create new profiles, but in the past "Last Calibration" hours were reset.

 

Before my last calibration, I reset the monitor to Factory Settings, but still the same result.  In fact, my Last Calibration hours are now the total number of hours I've owned the monitor!

 

Is this normal?

 

Thank you,

 

Verne

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Student
Posts: 1
Member Since: ‎05-19-2013
Message 2 of 6 (977 Views)

Re: Dreamcolor Calibration Hours don't reset

You need to ensure the monitor firmware is the latest version, I have just had a similar experience - once the firmware is upgraded it all works as it should.

 

Regards

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Tutor
Posts: 7
Member Since: ‎05-15-2013
Message 3 of 6 (963 Views)

Re: Dreamcolor Calibration Hours don't reset

I have the latest firmware.  Perhaps I should try reinstalling the firmware?

 

Thanks-

 

Verne

Tutor
Posts: 7
Member Since: ‎05-15-2013
Message 4 of 6 (943 Views)

Re: Dreamcolor Calibration Hours don't reset

As a followup, I already had the latest firmware installed in the monitor.  Today I reinstalled the firmware and ran the calibration software.  It didn't work.  My hours still don't reset.

 

Thanks for the suggestion - it was definitely worth the try.

Student
Posts: 1
Member Since: ‎09-03-2013
Message 5 of 6 (905 Views)

Re: Dreamcolor Calibration Hours don't reset

Hi,

 

I have the same issue. Latest firmware software 4-9-13, OSX. 

 

Any solutions HP?

 

Best.

Tutor
Posts: 7
Member Since: ‎05-15-2013
Message 6 of 6 (844 Views)

Re: Dreamcolor Calibration Hours don't reset

I down-reved to APS 1.1.0, and my hours now reset.  I suspect the new 2.2.0 software is aimed at the new probe and newer Dreamcolor monitors.  I have the old puck probe, and a 3 year old Dreamcolor. 

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