• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2017 01:50 PM

HP Recommended
Product: Thunderbolt 2 PCIe 2 card
Operating System: Microsoft Windows 7 (64-bit)

This is for HP product F3F43AA which is a PCIe add in card with Thunderbolt 2 connectivity.  I can not find the drivers for this card on the HP site.  It repeatedly says the HP site does not have drivers for this HP branded card, and when I click on the Enterprise site I still can't fnd it.  This card is new and was purchased by me in Jan 2017 from a HP lincensed dealer.  No software was in the package and the manual printouit was very vague about setup issues.  If someone could guide me to setting this ard up.  I am using it in an HPz620 and the printed handout is very specific about hardware, which slot, how to wire the power, but nothing about setup beyond hardware.  Thanks for any links to drivers and details abouit how to set this card up correctly.

2 REPLIES 2

‎02-23-2017 01:57 PM

HP Recommended

@jgpless,

Uses native PCIe and DisplayPort protocol software drivers. See here,  Key Benefits, Pg 2.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎02-23-2017 07:33 PM

HP Recommended

Thanks for the reply.  I need to update the system bios to the latest 3.91 and I will let you know how it goes. 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.