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mazzie
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Dual Monitor no Video on Startup

HP Recommended
z230 Workstation
Microsoft Windows 8.1 (64-bit)

I'm an IT specialist for a company that we have one user that is using a z230 Workstation and trying to run 2 non-identical monitors in an expanded desktop configuration using the 2 onboard display port adapters.  The configuration works once Windows is up and running, but if you restart the system the monitors do not start up.

 

On startup, we don't even see a monitor splash screen.  The monitors stay black as the computer boots and gets to the system's default Win 8 screen.  We know because a remote control tool does allow us to get to the machine at that time.  To remedy this, we found that if we remove the cable connected to the secondary monitor, the primary will be detected and at that point we can reconnect the secondary and everything works just fine.

 

How can we connect 2 monitors to this PC and have the monitors work when we start the system without having to disconnect one of them every time?  Thanks!

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