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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-18-2015 05:23 AM

HP Recommended
Product: Pavilion 500-314
Operating System: Microsoft Windows 8.1 (64-bit)

I am trying to update the Firmware on a PCI HBA controller, IBM M1015, and am in desperate need of acess to an EFI Shell.

 

Is there one available for this UEFI computer?  How do I acess it or where do I download an image to create the appropiate thumbdrive?

 

Ed

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-28-2015 12:23 PM

HP Recommended

@Callsteward

 

Review this article.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB

View solution in original post

4 REPLIES 4

‎07-21-2015 12:02 PM

HP Recommended

@Callsteward,

 

Hello and thanks for posting on the HP support forums.  If you can please post back with the full model and product number of your system so that I can provide the proper support.  Here is a link to help you find that information.

 

HP Desktop PCs - How Do I Find My Model Number or Product Number?

 

Please post back when you have a chance.

 

Thanks again for posting and have a great day.

 

 

 


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


D5GR
I work on behalf of HP

‎07-26-2015 08:17 AM

HP Recommended

the model is 500-314

the product # is f3e92aa#aba

‎07-27-2015 09:04 AM

HP Recommended

@Callsteward,

 

Hello and thanks so much for posting back.  On your system you will not be able to do the update.  That is locked and can not be accessed.

 

Thanks again for the post and have a great day.


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


D5GR
I work on behalf of HP

‎07-28-2015 12:23 PM

HP Recommended

@Callsteward

 

Review this article.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB
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