I got a ENVY Rove 20 as a gift from someone who had used it. They forgot their password ... so now I can't beyond the password page. How do I bypass this page to reset the product to it's facotry settigns to create a new password?
If you Google for Trinity Rescue Kit, you will find a site where you can download an ISO file in order to make bootable media from which you can then reset the password.
Once you have this, you have a choice of media to create: 1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD. 2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.
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