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08-16-2010 09:59 AM
I just purchased a Compaq CQ5504F with Windows Home Premium 64 bit. Hooked up an Epson 960 printer & downloaded & installed the recommended driver-epson11889. The printer shows up in the Device Manager but does not give the option to make it the default printer when I right click the icon.
The program Epson Easy Print does not show up when I search for it (even though the installer said it was successful).
I've tried the install a couple of times with no success.
Would appreciate any advice.
08-16-2010 02:01 PM - edited 08-16-2010 02:04 PM
Is this the model?
Epson Stylus Photo 960 Ink Jet Printer
The download for W7 shows to be 12578.exe
08-17-2010 01:55 PM
Thanks for the reply.
Epson Stylus Photo 960 Ink Jet Printer is the correct one
The 12578.exe is for 32 bit. The 1189 is supposed to be for 64 bit . I contacted HP Tech Support & they say there is no driver for 64 bit. They included a special code to buy discounted Epson products with free shipping
I just wrote back to Epson & a copy from their own websit ethat says the 1189 (called Epson EasyPrint) is a 32 & 64 bit driver for Vista & Windows 7. When I install the driver, it says it was successful, but I can't find the program anywhere on my computer. The printer shows up on the Device list, but won't let me set it up as default.
The 960 is a great photo printer & I have 12 cartridges for it. I also have an Epson Stylus Color Photo 760 (at least 12 years old) that works perfectly without havng to install any new drivers.Thanks again for trying to help.Dennis
08-17-2010 05:02 PM
The program Epson EasyPrint does not show up on the computer after many searches- so I can't uninstall it.
All I can find is the installer. Tried install again as Administrator,
That doesn't work either.
Wonder what Epson is going to say.
08-18-2010 12:02 PM
Yes I did.
Got an answer from Epson Tech support this AM.
There is no 64 bit driver for the Epson 960. The link from Microsof tis to Epson's Windows 7 download page. There is one download for 32 bit. The other is for Epson Easy Print which is a print utility that can run in 64 bit. Without a 64 bit driver, that program is of no use to me.
I reported the confusion to Microsoft so they can remove 64 bit compatibility from their website.
I'm going to give Epson an earful for not providing a 64 bit driver.
Thanks again for your efforts, it's much appreciated.
08-22-2010 01:21 PM
Epson is still one of the best printers around & I got a Workforce 610 4 in 1 for $70 including free shipping.
I had to replace my old Microtek scanner anyway, plus the 610 reads dozens of memory cards (I have 3 digital cameras) all with different cards. So I don't have to use external card readers anymore.
I'll be keeping my XP machine -so I can still use my 960 on that.