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Chris808 Student
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Error code 0xc0000225

HP ENVY 23 recline 23
Microsoft Windows 8.1 (32-bit)

My all in one desk top will not start up. I get error code 0xc0000225.  The unit had warrenty from 3rd party and after talking to two diffrent techs they say the hard drive is corupt and they will send new hard drive and tech to my house to fix. Week later, they say they cant find replacement hard drive. Is this accurite? Computer repair people are far and few on my small island, should I chuck it in the landfill? I would like to get some data of the hard drive if possible. Thanks in advance.

 

 

Chris808

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Dean
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Error code 0xc0000225

Remove the disk-drive from your computer.

 

An external adapter like: http://www.ncix.com/detail/usb2-0-to-sata-ide-drive-adapter-a3-17762.htm

 

can be used to connect the disk-drive to a USB port on some other computer, so that you can copy your personal files to an external "backup" disk-drive.

 

> they will send new hard drive and tech to my house to fix.

> Week later, they say they can't find replacement hard drive. Is this accurate?

 

Probably not accurate. 

 

Any brand-new disk-drive (either the smaller size for laptop computers, or the standard size for desktop computers, or any SSD ("solid state drive") can be used.  You will have to reinstall Windows (from CD/DVD disks), and then reload your files from that "backup" disk-drive.

 

 

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