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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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External HD shows full

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I have an HP Pavilion Elite HPE operating windows 7 and a couple of external HDs. One shows 30GB left out of 1TB but the files visible only add up to about 530TB. All files are apparently shown so why the discrepancy and is it possible to view and clear the extra trash without reformatting the entire drive?

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Open Folder Options by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. Under Advanced settings, click Show hidden files, folders, and drives, and then click OK.

 

That should enable you to see those invisible files.

 

Best regards,

erico



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Hi Erico

 

Thanks for the input. I had already done that and the result is still that the visible files total around 500GB but there are only  31GB left out of one TB. To coin the phrase from the old TV show "Lost in Space", "...that does not comput...".

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Hi,

 

Which specific drive has the issue? Is it a external drive? Is it in a NAS?

 

Best regards,

erico



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Hi Erico

 

As stated, it's an external one TB Western Digital HD. I'm not sure what a NAS is but the Drive is a stand - alone connected by USB. By the way, this computer, which is only about 16 months old, has already had an internal HD replacement and is once again giving me the infamous "blue Screen" crash - so my opinion of HP is rapidly disintegrating.

 

Regards

 

Dene

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Hi,

 

Go to System Protection and look to see if the USB drive has protection setting enabled. It should indicate no for the external USB drive and yes for the C drive.  If the protection is set to yes for the external USB drive, then click on the drive and select configure and then disable it.

 

Additionally, review the suggestions in this posted article for handling shadow copies.

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