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HPavilion1 Honor Student
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External Speaker Jack and Headphone Jack Not Responding

HP Intel Xeon R Nvidia 210
Microsoft Windows 10 (64-bit)

Alright, so here's the problem. I just recently got this computer and plugged it into the VGA port and the sound wouldn't work. I plugged Logitech External Speakers into it and the computer didn't even acknowledge that it was there. I plugged in Headphones to see if those worked and they didn't aswell. I asked the guy who I got the computer from and he said that it (sound) would work when plugged in using HDMI. So I did that and the sound does work, but only through the TV speakers. It still doesn't acknowledge the speakers or the headphone s when plugged in. So I wen t and grabbed some other speakers I had and tried those and It still didn't recognize the speaker.

 

My question is: How Do I Get My Computer To Recognize My Speakers?

 

Any help would be much appreiciated.

 

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External Speaker Jack and Headphone Jack Not Responding

Hi @HPavilion1,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with no sound from audio plug. I would like to assist you today with resolving this issue.


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

 

Tardis40
I work on behalf of HP
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HPavilion1 Honor Student
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External Speaker Jack and Headphone Jack Not Responding

HP Z400

 

Windows 10 64-bit

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HPavilion1 Honor Student
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External Speaker Jack and Headphone Jack Not Responding

Z400

 

Windows 10 64-bit

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